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Collections
Collections
  • Your One-Stop Resource for Collections Information - Tools, Tips, Tricks of the Trade.
     
  • Learn how to hire and train a collections staff, control slow-paying customers, speed payments by phone, make better collection calls, negotiate better deals, and manage collection agencies and collection litigation.
     
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Implementing Lean Six Sigma

I was wondering if anyone is familiar with Lean Six Sigma? If so, have you been a part of a group that has used the Six Sigma model to resolve issues in the credit or collections department? What was the... (More)

I am working on some benchmarking and trying to determine if our collectors are handling a similar number of accounts as other companies. If you would not mind sharing the average number of accounts your collectors are assigned, we would... (More)