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How do you train your collections staff?

Customized In-Person Instructor

Online Webinars

I do not train them regularly

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If you had a “power-up” for your credit and collections career, what would it be?

What according to you is a must-have soft-skill for credit & collection professionals during remote work?

How would you rate your knowledge on virtual communications?

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What is your strategy for keeping cool when a negotiation call seems to be going out of hand? 🤔

How do you set credit limits for your customers?